Revision as of 03:26, 4 March 2010

Auran typically maintain support for major product releases for four years from the initial release date. This is known as the "end-of-life" date for the product. Support includes the following areas:

• Product-specific information, downloads, and utilities on the Auran web site.
• Product assistance through the Auran Helpdesk.
• Maintenance of product-specific forums.
• Access to the Download Station.
• Access to the iTrainz network.
• Access to other product-specific network services.

After the end-of-life date for a given product release, some or all of the above services may be immediately withdrawn at Auran's discretion. Any services which remain active may be withdrawn at any time thereafter. Users are encouraged to upgrade to a more recent version of Trainz to maintain support.

End-of-life Dates

The following end-of-life dates are formally acknowledged.